Privacy Policy — How pkr655 Handles Your Data

1. Introduction

This Privacy Policy ("Policy") describes how pkr655 ("we", "us", "our") collects, uses, stores, discloses and otherwise processes personal data when you access or use the pkr655 website at https://pkr655.cam (the "Platform").

pkr655 is an English-language information platform providing educational content on online sports betting, cricket wagering, live casino, responsible gambling and related topics for users in Pakistan and beyond. We are not a gambling operator; we do not accept deposits or process gambling transactions. This Policy applies to all personal data we process as a data controller in the course of operating the Platform.

By accessing or using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with how we handle your personal data, please discontinue use of the Platform. This Policy should be read alongside our Terms & Conditions.

2. Definitions

For the purposes of this Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, email address, IP address, device identifiers and usage data.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, alteration and deletion.
• "Data Controller" means pkr655, the entity that determines the purposes and means of processing Personal Data collected through the Platform.
• "Data Processor" means a third party that processes Personal Data on behalf of pkr655 in accordance with our instructions.
• "Cookies" means small text files placed on your device by a website to store information about your session, preferences or behaviour.
• "User" means any individual who accesses or uses the Platform.
• "Sensitive Data" means categories of personal data that warrant heightened protection, such as health data, financial data and data relating to minors.

3. Data We Collect

3.1 Data You Provide Directly

pkr655 does not currently operate mandatory user-registration or account-creation flows. However, if you contact us via our support email, you may provide:

• Your name and email address;
• The content of your message or enquiry;
• Any additional information you choose to include in your correspondence.

3.2 Data Collected Automatically

When you access the Platform, our servers and analytics tools automatically collect certain technical information, including:

• Device and browser data: device type, operating system, browser type and version, screen resolution;
• Network data: IP address, approximate geolocation derived from IP (country/city level only — e.g., Lahore, Karachi), internet service provider;
• Usage data: pages visited, time spent on pages, referral URLs, click paths and search queries within the Platform;
• Session data: session identifiers, timestamps and interaction logs.

3.3 Cookie-Derived Data

We use cookies and similar tracking technologies to collect data about your interactions with the Platform. Please refer to Section 6 for detailed information on our cookie practices and how to manage your preferences.

4. How We Collect Personal Data

We collect Personal Data through the following channels:

• Direct correspondence: when you email or contact us with an enquiry or support request;
• Automatic technical collection: through server logs, analytics software and standard web-server processes when you visit the Platform;
• Cookies and tracking technologies: as described in Section 6;
• Third-party analytics providers: subject to their own privacy policies, these tools may collect aggregated or pseudonymised data about Platform usage.

We do not collect Personal Data from social media platforms, data brokers, credit-reference agencies or third-party gambling operators unless you explicitly provide it to us in correspondence.

5. Purposes of Processing & Legal Basis

The table below sets out each processing purpose, the categories of data involved and the legal basis on which we rely:

We do not use your Personal Data for automated decision-making or profiling that produces legal or similarly significant effects on you.

6. Cookies & Tracking Technologies

6.1 What We Use

pkr655 uses the following categories of cookies and similar technologies:

• Strictly Necessary Cookies: required for the Platform to function correctly. These cannot be disabled and do not require consent.
• Analytics Cookies: used to understand how visitors interact with the Platform — page views, session durations, traffic sources. Data collected is aggregated and pseudonymised.
• Preference Cookies: used to remember settings you have selected, such as language preference or display options.

6.2 Managing Cookies

You may control and delete cookies through your browser settings. Most modern browsers allow you to refuse cookies, delete existing cookies or be notified when a cookie is set. Disabling certain cookies may affect Platform functionality. Detailed guidance on managing cookies is available from your browser's help documentation.

7. Data Sharing & Disclosure

7.1 We Do Not Sell Your Data

pkr655 does not sell, rent, exchange or otherwise commercially transfer your Personal Data to third parties for their own marketing or commercial purposes.

7.2 Service Providers (Data Processors)

We may share Personal Data with trusted third-party service providers who process data on our behalf and under our instruction, including:

• Hosting and infrastructure providers: who store Platform data on secure servers;
• Analytics providers: who process aggregated usage data to help us understand Platform performance;
• Email service providers: who assist with support correspondence.

All Data Processors are contractually bound to process data only as instructed by pkr655, to maintain appropriate security standards and not to use your data for their own purposes.

7.3 Legal Disclosure

We may disclose Personal Data where required to do so by law, court order, regulatory authority or other legal process. We will notify you of such a request where we are legally permitted to do so.

7.4 Business Transfers

In the event of a merger, acquisition, restructuring or sale of assets involving pkr655, Personal Data held by us may be transferred to the successor entity, subject to equivalent privacy protections. We will notify affected Users as required by applicable law.

8. International Data Transfers

As an online platform serving users across Pakistan — including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — and globally, data processed in connection with your use of the Platform may be transferred to, stored in or processed in countries outside Pakistan.

Where such transfers occur, pkr655 ensures that appropriate safeguards are in place, which may include:

• Transfers to countries recognised as providing adequate data protection by applicable law;
• Contractual safeguards between pkr655 and the recipient entity (such as standard contractual clauses);
• Other legally recognised transfer mechanisms.

If you have questions about international transfers of your data, please contact us using the details in Section 15.

9. Data Retention

pkr655 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by applicable law. Our general retention approach is as follows:

• Support correspondence: retained for a reasonable period to manage follow-up queries, typically up to 24 months from the date of last correspondence;
• Technical and server logs: retained for up to 12 months for security and performance purposes;
• Analytics data: typically retained in aggregated or pseudonymised form for up to 26 months in line with common analytics platform standards;
• Cookie-derived data: retained as specified in the relevant cookie's defined lifespan (typically session or up to 13 months).

When data is no longer required, we delete or anonymise it securely. You may request deletion of your Personal Data at any time — see Section 11.

10. Data Security

pkr655 implements appropriate technical and organisational measures to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. Our security measures include:

• SSL/TLS encryption: all data transmitted between your browser and the Platform is encrypted using 256-bit SSL/TLS;
• Access controls: internal access to Personal Data is restricted on a need-to-know basis with appropriate authentication requirements;
• Regular security reviews: we periodically review our security practices and update them in response to evolving threats;
• Incident response: we maintain procedures to detect, investigate and respond to suspected data-security incidents, including notification obligations where applicable.

11. Your Data Rights

Subject to applicable law, you have the following rights in relation to your Personal Data held by pkr655. To exercise any of these rights, please contact us as described in Section 15. We will respond within a reasonable timeframe and, where required by law, within one calendar month of receiving your verified request.